Official Privacy Document
At Telur 33, your privacy is not merely a legal obligation — it is our genuine commitment. Find out exactly how we collect, use, and protect your personal data.
Telur 33 ("We", "Platform", "Company") is fully committed to protecting the privacy and data security of all members and users of our platform in telur33.click. This Privacy Policy is drafted in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) of Malaysia and international best practices in data protection.
This document explains in detail what personal data we collect, why we need it, how we use it, who may access it, how long we retain it, and what your rights are as a data subject. We want you to fully understand what happens to your information — not simply accept terms without reading them.
By registering an account or using any of our services Telur 33, you give your consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
PDPA Note: This Privacy Policy is the written notice required under Section 7 of the Personal Data Protection Act 2010 of Malaysia. Telur 33 is a registered and accountable Data Processor under this Act.
Telur 33 only collects data that is strictly necessary for platform operations and the delivery of services to you. The following are the categories of data we process:
| Data Categories | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, IC/Passport number, date of birth | KYC verification, fraud prevention |
| Contact Data | Malaysia phone number, email address | OTP verification, account communications |
| Financial Data | Deposit/withdrawal records, payment methods | Transaction processing, AML |
| Technical Data | IP address, device type, web browser | Security, fraud detection |
| Usage Data | Game records, betting history, login sessions | Platform optimisation, responsible gaming |
| Communication Data | Support chat records, enquiry emails | Customer support, complaint resolution |
We Do Not Collect: Sensitive information such as biometric data, religious beliefs, political affiliations, or health records. Any such data shared voluntarily will be deleted immediately.
Your personal data is collected through the following methods when you interact with the platform Telur 33:
Account registration form
Deposit & withdrawal
Game & Sports logs
Automated technical data
Telur 33 uses your personal data solely for legitimate and necessary purposes. We will not process your data for any purpose inconsistent with those stated below without first obtaining your consent:
Marketing Preferences: Telur 33 only sends promotional communications and bonus information with your consent. You may unsubscribe at any time via your account settings or by contacting customer support.
Telur 33 does not sell, rent, or trade your personal data to any party for their commercial purposes. However, in the following limited circumstances, data may be shared:
All third parties that receive your data from Telur 33 subject to data processing agreements that require them to protect your data to an equivalent or higher standard than we ourselves provide.
Telur 33 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
Shared Responsibility: Even if Telur 33 takes all reasonable steps to protect your data, account security is also your responsibility. Please use a strong password, enable two-factor authentication (2FA), and never share your login credentials with anyone.
Telur 33 only retains your personal data for as long as necessary to fulfil the stated purposes or as required by Malaysian law. Our general data retention guidelines are as follows:
Upon the expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to you. Where legal requirements mandate a longer retention period, we will retain only the minimum data necessary.
Under Malaysia's Personal Data Protection Act 2010 and the policy of Telur 33, you have the following rights regarding your personal data. We are committed to processing every request within 30 business days:
Request a copy of the personal data we hold about you at any time.
Request corrections to any inaccurate or incomplete information held in our records.
Request the deletion of your data when it is no longer needed, subject to legal obligations.
Object to the processing of your data for specific purposes, including marketing communications.
Receive your data in a machine-readable format for transfer to another provider.
Request the suspension of data processing while a dispute or investigation is ongoing.
To exercise any of the rights above, please contact us by email at support@telur33.click or via the platform's live chat. We may need to verify your identity before processing any request to ensure the security of your data.
Platform Telur 33 uses cookies and similar technologies to enhance the user experience, ensure security, and understand how our platform is used. Below are the types of cookies we use:
You can manage cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of the platform. Telur 33. Necessary cookies cannot be disabled as they are critical to your login and session security.
Platform Telur 33 may contain references to responsible gaming policies or support organisations. We wish to clarify that this Privacy Policy applies solely to the Telur 33 only.
Any third-party websites or services that may be accessed through our platform maintain their own privacy policies, which are separate from ours. Telur 33 is not responsible for the privacy practices or content of any such third-party websites. We encourage you to read the privacy policy of every site you visit.
Platform Telur 33 is intended solely for individuals aged 18 and above. We do not knowingly collect, process, or store the personal data of any individual under the age of 18.
Should we discover that personal data belonging to someone under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account. If you believe your child or any minor has accessed our platform, please contact us immediately at support@telur33.click.
Telur 33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or security enhancements. All amendments will be posted on this page with a revised "Updated" date.
For material amendments — particularly those that significantly affect how we use your data — Telur 33 will notify you via an in-account notification or email at least 14 days before any amendments take effect. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding the way Telur 33 handles your personal data, or if you wish to exercise any of your data rights, please contact our Data Protection Officer:
If you are not satisfied with the way Telur 33 address your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia through the official channels of the Department of Personal Data Protection (JPDP).
FAQ: You can also find answers to common questions about privacy and data security through our FAQ page.
This Privacy Policy was last updated on 1 January 2026 and applies to all Telur 33 members.
Register SecurelyMore than just a policy – these are the real steps we take to protect your data
Every bit of data that travels between your device and our servers Telur 33 encrypted using 256-bit SSL — the same protocol used by major Malaysian banks.
Secure your account Telur 33 with two-factor authentication (2FA) via SMS OTP. Even if your password is compromised, your account stays protected.
Member data Telur 33 stored in high-tier data centres with multi-layered physical and digital safeguards that meet international security standards.
Telur 33 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your data rights are protected under local law.
You have full control – access, update, or delete your personal data on our Telur 33 at any time. Requests are processed within 30 business days with no unnecessary questions asked.
Telur 33 has a dedicated Data Protection Officer (DPO) to ensure all data processing practices comply with the relevant privacy policies and applicable laws.
Your privacy and security are at the core of everything we do at Telur 33. Register today and enjoy Malaysia's most privacy-conscious betting platform.
For adults aged 18 and above only. Your data is protected by 256-bit SSL & Malaysia's PDPA.